Hertz Corporation

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Functional Manager

Functional Manager

Job ID 
136559
# Positions 
1
Location 
US-TX-Houston
Experience (Years) 
..
Posted Date 
6/29/2017
Category 
Management - Operations Management
Division 
RAC

More information about this job

General Responsibilities

Hertz is currently looking for highly motivated adept professionals who want a Career. As an Airport Location Manager, you will have an opportunity to learn our most successful side of the business “hands-on”. This attained knowledge will enable you to rise through the ranks of management and continually become challenged by higher level roles and responsibilities. If you are searching for new challenges and rewards, Hertz offers exciting career opportunities to get you to the next level and beyond.
 

Responsibilities:

 

  • As a Function Manager (FM) you will be given the opportunity to further hone your management and leadership skills while driving results across one or more areas of operations.  You will be assigned specific area(s) such as IR, Counter, Gold/Exit Gate, or Bus.

    As a Functional Manager you will work on the day-to-day aspects of the rental car business while using superior management, leadership and customer service skills.  You will work with a wide range of employees, customers, vendors, and third party contractors to achieve the overall results and goals for your area of operations.  You are responsible for managing a unionized and/or non-unionized workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling escalated customer issues and requests, recruiting new employees and providing them with training.  You will be an expert in all of Hertz products and services and will coach employees how to improve their ability to sell and meet customer needs.   Additionally, depending on your assigned area you will be responsible for the rental fleet at your location including staying aware of hourly reservations, return counts, vehicle make and model availability, preventative maintenance schedules, etc. to achieve the greatest revenue and profitability.  

  • The compensation package includes a competitive base salary plus generous quarterly and annual bonus potential.  In addition to the compensation package, you will receive a fleet vehicle with all expenses paid. Some of the benefits employees are eligible for include:
  • Medical                                        
  • Dental
  • Vision
  • Life Insurance                                                        
  • Dependent Life Insurance                                     
  • Vacations                                                         
  • Holiday                                                                     
  • Sick Days                                                              
  • Income Savings Plan
  • U.S. Savings Bond                                                    
  • Employee Discounts
  • Tuition Reimbursement                                                
  • Employee Stock Purchase Plan

*Eligibility varies, depending on your employment status

Mandatory Requirements

To be a Great FM you need:

 

    • Commitment to developing and learning a wide variety of skills so that you can advance to higher levels at Hertz
    • A desire to grow with Hertz including a willingness to live and work in a number of different cities throughout the United States
    • A deep desire to work with and lead others as a team to build a business that is both fast paced and continually improving

Preferred Requirements:

 

  • Bachelor's degree preferred
  • 1+ years of Management experience preferred
  • Customer Service, Management, and Sales experience preferred
  • A background managing a unionized workforce is helpful
  • Experience in car rental, hospitality, or tourism a plus
  • Familiarity with Lean/Six Sigma/Toyota Management techniques is an advantage

 

Skills needed to be a FM:

  • Strong management, communications, interpersonal relationship, customer service, problem solving, fleet management, and sales skills
  • Strong planning and logistical skills
  • An Associate’s Degree required and a four-year degree is preferred for this role

 

Applicant must posses all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above.  The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.

 

 

Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

 

 

EEO/AA: Females/Minorities/Disabled/Vets